All About Rush Orders

"I'm planning a party for next weekend, and I'm feeling a little nervous. Okay, a lot nervous.

"How will I ever have time to do all the shopping, decorating, crafting, and everything else (darn you, Pinterest!)? And what if I want to order favors online? Can I still get them personalized and delivered in time?"

If you find yourself in the same boat, you're not alone. While we can't help with those other preparations, we CAN get your favors done—but it might involve a rush order. Here's everything you need to know about rush orders.

1. What IS a rush order? 
Most of our items can be prepared, shipped, and in your hands within 10 days. If you need your favors faster than this—or you need a guaranteed arrival date—that's a rush order.

2. Does a rush order have lower quality products? 
No! Rush orders simply get completed first. The products are created and decorated the same way, with the same attention to detail.

3. How do I request a rush order?

• Call us (1-888-778-1666)
• Email us 
• Order online and choose Express shipping 

We'll let you know right away if it is possible to accommodate your request, as well as providing samples for your approval (when appropriate), estimated costs, and ship dates.

4. Is there a fee for rush orders?
A $5 fee is included in the quoted Express shipping fees.

5. Does my order have to go by Express? It's so expensive!
Not necessarily, but it really depends on our schedules (yours AND ours). If you need favors in two or three days, this is only possible if we use Express shipping. If we get many requests for rush orders in the same week, Express shipping may be required in order to accommodate everyone. Remember, Priority mail is estimated to take 2-3 days to arrive, but this is NOT guaranteed. The only way we can guarantee arrival by a particular date is to use Express shipping.

6. I'm still not sure if you'll be able to get my order done in time! Help!
If you have any questions at all about your order—how long it will take, what shipping method to use, or whether your order actually needs to be rushed—please don't hesitate to contact me. I'm happy to answer any questions or even take your order details over the phone or by email.

More information about our shipping and returns policy can also be found at our site.